Customer Relationship Management Services

The CRM package represents the design of a Customer Relationship Management service data model that can be reused in a number of services, even services provided by different organizations.

crm包代表了客户关系管理服务数据模型的设计，该模型在一系列的服务中可以得到重复使用，以及不太组织提供的服务。

In this paper, I show you the following four instances of implementing Manufacturing Resource Planning (MRP) and Customer Relationship Management (CRM) services.

在本文中，我展示了四个实现制造资源规划(Manufacturing Resource Planning, MRP)和客户关系管理(Customer Relationship Management, CRM)服务的实例，如下所示。

To seek better results from the customer relationship management, efforts in customer identification & analysis, customer care, and providing customized services to meet specific needs should be made.

而客户关系管理的深化实施包括识别和分析客户、做好客户关怀、提供定制化服务，以满足每个客户群体的需要。